Module content

Operations management is defined as the design, operation, and improvement of the systems that create and deliver the firm’s primary products and services. This module will provide an understanding of the operations management function and its relationship to other functional areas within the firm. In this module, we will develop frameworks to analyze the strengths and weaknesses of a firm’s operations, and we will develop viable alternatives in pursuing firm goals and objectives. We will examine the tradeoff s that managers face in emphasizing one goal (such as high capacity utilization) as compared to another goal (such as minimum throughput time), especially in the presence of uncertainties. We will compare and contrast the strengths and weaknesses of different strategies and techniques, as determined by industry and global operating environments. Ultimately, we hope to stimulate your interest in operations management. Whether you end up in finance, marketing, operations, accounting, or any other field, you will have opportunities to consider and systematically improve the way you do things. Operations management provides tools, techniques, and strategies for making organizations work more effectively and efficiently, and can make you a better manager.

Module title

Operations Management

Module status

Mandatory

Semester

3

ECTS

6

Number of hours:

60 [(L+E+S) = 40 + 0 + 20 ]

L= lectures; S= seminars; E= exercises;

Faculty

Module tag

09504

Literature:

Heizer, J. and Render, B. (2013): Operations Management (11th Edition), Prentice Hall

Supplementary literature

1. Stevenson, W. (2011): Operations Management (Operations and Decision Sciences) (11th Edition), McGraw-Hill/Irwin.
2. Chase, R. B., Jacobs, F.R. and Aquilano, N.J. (2006): Operations Management for Competitive Advantage 11e., McGraw Hill.
3. Taylor B.W., Russell, R.S. (2006): Operations Management: Quality and Competitiveness in a Global Environment 5e., Wiley.